When an outage occurs, we focus on restoring service interruptions as quickly and efficiently as possible, without sacrificing safety. Be assured, it is our goal to minimize the frequency of outages and limit incidences to the smallest number possible.
Our primary goal is to safely restore power to the greatest number of customer in the shortest time possible.
Unfortunately, when these inevitable outages occur, we can't restore everyone's power at the same time. Damage often occurs at numerous points in the distribution system. We systematically repair in the most efficient manner, following a sequence of repairs that restores power to large groups of consumers before tackling smaller groups and individual consumers.