Billing & Usage

Billing
FMCS uses meter readers and Sensus® Advanced Metering Infrastructure, which will read and report your meter monthly.  This means that you DO NOT need to provide FMCS with a monthly meter reading.  However, certain situations may require us to contact you when a meter reading is needed.  Using meter readers and Sensus® Advanced Metering Infrastructure allows FMCS to provide you a consistent billing period each month.
 
Your current bill reflects the amount you owe for electricity used in the previous billing period, which is due each month on or before the due date.  FMCS offers various payment methods.  Payments received after the due date are subject to late penalties and/or disconnection of electric service.
 
Unfortunately, there are times customers have difficulty paying their utility bills.  We urge members to contact our office to set up an acceptable payment arrangement.  Under certain circumstances, we may also direct you to agencies that may be able to provide assistance.
 
Please call us at 507-373-6421 or 800-734-6421 if you need to make a payment arrangement.
 
Usage
Electricity is billed and measured in kilowatt-hours (kWh), as you are billed according to the kWh use reported on your electric meter. A kilowatt-hour is a measurement of electricity supplied to a circuit for one hour. When you pay for 1 kilowatt-hour of electricity, you're buying 1,000 watts of electricity used continuously for one hour.

For instance, a 100-watt bulb burning for 10 hours requires 1 kWh of electricity. Our typical residential consumers use approximately 1500 kWh of electricity each month. For more information on how to estimate usage of various electric appliances and services, click here.
 

It is a good idea to make notes when your usage is likely to be lower or higher than normal. For example, corn dryers, fans, air conditioners, and hot tubs can raise usage considerably. Likewise, if you've been on vacation for three weeks, a lower usage would be expected. Making notes about these events will help FMCS investigate any metering/billing issue that may arise.


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